Industry · Universities
Handle the enrollment surge without hiring temp staff
OmniGreet manages admissions inquiries, campus info requests, and departmental routing — scaling with your call volume year-round.
Pain points
Sound familiar?
Enrollment periods overwhelming admissions phone lines
Students and parents waiting on hold for basic information
Departmental transfers dropping calls in the process
Seasonal call volume requiring expensive temp staffing
Use cases
How OmniGreet helps universities.
Admissions Inquiries
Answers questions about programs, deadlines, requirements, and tuition. Routes serious prospects to admissions counselors with context.
Campus Information
Handles questions about campus tours, housing, meal plans, parking, and events — trained on your university's specific details.
Departmental Routing
Intelligently routes calls to the right department (financial aid, registrar, housing, IT help desk) based on caller intent.
Event & Open House Registration
Registers callers for open houses, orientation sessions, and campus events — captures attendee details automatically.
Customer story
“During our fall enrollment rush, we went from 200 daily missed calls to near zero. The AI handled everything from program questions to tour bookings.”
Recommended plan
Most universities choose Enterprise.
Start there or explore the full lineup. Every plan ships with 24/7 answering and live calendar booking.
Ready to stop missing calls at your universities?
Start today and your AI receptionist can be live in less than 24 hours.